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Silverware Jewelry
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How do I care for my jewelry?Your jewelry purchase includes an individually wrapped polishing cloth for quick touch-ups. Use silver polish to clean your jewelry. Do not use dips style silver cleaner. Bracelet magnets are STRONG and should be slid or pinched apart. If you try to pull or yank the bracelet apart, you will ruin the bracelet front and magnet. DO NOT WEAR MY BRACELETS IF YOU HAVE A PACEMAKER.
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What is your return policy?I gladly accept returns within 30 days. ​ Conditions of return New Items only. Cusomer pays shipping cost.
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What is my bracelet size?Measure your wrist and add 1/4 to 1/2 inch for comfort. Order that size. Bracelet sizes listed are finished sizes. If your wrist measures 7" order a 7 1/4" or 7 1/2". If I don't have your size listed, contact me at altao1904@gmail.com. I'm able to add links to the magnet connection to increase the size. Custom orders are also welcome.
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Does your jewelry "turn"?"There is a wealth of information on the Internet regarding this. Please visit this site among others: https://blog.centimegift.com/does-sterling-silver-tarnish/
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Can you help me identify my silver pattern?This is a comprehensive site that specializes in pattern identification and purchase: https://www.replacements.com/ Use the camera icon and follow directions.
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Can you be allergic to silver?Here's a good article: https://dermnetnz.org/topics/jewellery-allergy/
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Can everyone wear a magnetic closure bracelet or necklace?NO! Do not wear magnetic closures if you have a pacemaker.
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What is your processing time?Most orders are packaged the same business day. Custom orders will take longer.
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What is your estimated shipping time?2-5 business days for first class and 1-3 business days for priority mail. I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
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Can you gift wrap?Your purchase comes in an velvet and organza bag and includes an individually wrapped polishing cloth, pattern information, a business card, the story of Alta and a Greater Ithaca Art Trail brochure and of course, your jewelry wrapped in white tissue.
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